Use case · Reconcile FBA

Coming Q2

Drop a task.
Claim what Amazon owes.

Create a reconciliation task. Ravi audits lost units, dimension weight overcharges, and missing returns. Luca files the cases and chases the payout.

Agents on the task

ClairMayaRaviLuca

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FBA reconciliationCompetitor watchWasted spend audit

Title

FBA Reconciliation (Last 90 Days)

Description

Audit the FBA ledger for the last 90 days. Maya, pull the raw SP-API reports for inventory, returns, and reimbursements. Ravi, surface lost units, dimension weight overcharges, and unreturned refunds. Calculate the exact owed amounts. Luca, draft the Seller Support cases with exact transaction IDs so I can approve and file.

Agent

Clair▾

Priority

High▾

Why it stays broken

Amazon is keeping 2% of your revenue.

"Amazon measured my shoebox as 3 feet long and overcharged me for 6 months." You read these horror stories on seller forums, then realize it's happening to you. Units disappear at the FC. Customers get refunded but never return the item. To fix it manually, you're downloading five different SP-API reports and writing massive VLOOKUPs. The alternative? Paying services a massive cut of your own money just to file a ticket.

Cross-referencing the Inventory Ledger with Returns reports requires massive, breaking spreadsheets.

Seller Support rejects claims immediately if you don't provide the exact transaction IDs and formatting.

Reimbursement automation services take a massive cut of the money Amazon already owed you.

Your week · 22 things4 overdue

Submit removal order for SKU-119

Mon

Check lightning deal status

Tue

Cross-reference unreturned refunds

overdue

Dispute dim-weight on SKU-992

overdue

Audit missing FBA15G2X9 units

overdue

Restock limit planning

overdue

Weekly PPC review

Fri

How the crew will work it

One task. Four steps. Refunded.

You drop the window. Ravi audits. Luca files. Amazon refunds. The task tracks every case until the payout hits your balance.

01You

You define the scope.

Drop the date range and select what types of discrepancies you want to hunt. Ravi and Maya take it from there.

Create task

Start from a templateBrowse all

FBA reconciliationCompetitor watchWasted spend audit

Title

FBA Reconciliation (Last 90 Days)

Description

Agent

Clair▾

Priority

High▾

02Clair

Clair routes to Ravi.

Clair sets Ravi as the lead auditor. She pulls Maya for the SP-API heavy lifting and opens the case-tracking thread.

Task · TSK-408

FinanceHigh

FBA Reconciliation (Last 90 Days)

Clair

9:00 AM

@ravi you are lead on this audit. Find the discrepancies. @maya query the raw SP-API reports for the last 90 days (Ledger, Returns, Reimbursements). @luca prep the Seller Support case matrices with strict Amazon formatting.

03Ravi & Maya

Ravi surfaces every eligible case.

Maya downloads and joins massive ledger reports. Ravi processes the finance logic. They surface exactly what is owed to you, grouped by issue type, with real dollars attached.

Maya

9:02 AM

SP-API Ledger, Returns, and Fee data pulled for the trailing 90 days. Downloaded and joined 14,200 transaction rows. Handing the dataset to Ravi.

Ravi

9:05 AM

Analyzed the gaps. I found 3 buckets of missing money that Amazon failed to reimburse:

Issue TypeOccurrencesTotal Owed

Lost in FC (No Reimbursement)42 units$1,050.00

Unreturned Customer Refund > 45d18 orders$444.20

Dim-Weight Overcharge (SKU-88)300 orders$360.00

Total recoverable: $1,854.20. Transaction IDs and Disposition codes matched perfectly for Seller Support templates. Ready to file.

04Luca

You approve. Luca files.

You review the owed totals. Luca submits every case through Seller Central, attaching the exact transaction IDs and matrices that support reps require to approve a claim.

Review · 3 Reimbursement Types$1,854.20 to recover

Luca

9:12 AM

Filed 3 batch cases via Seller Support API. Attached standard Amazon format matrices with exact Order IDs and Ledger dates so they don't reject for "insufficient info".

I will ping this thread when the status shifts to Transferred to Reimbursement.

What will change